Shipping and Returns
Orders are shipped from our Seattle, WA, warehouse via USPS Priority Mail or FedEx Ground within 2 business days of order receipt.
Estimated transit times by region:
Zone 1: Northern Idaho, Northwestern Oregon & Washington State - 1 Business day
Zone 2: Northern California, Southern Idaho, Western Montana, Northern Nevada, Oregon (except NW), & Utah - 2 Business days
Zone 3: Arizona & Southern California, Eastern Montana, Southern Nevada, North Dakota & Wyoming - 3 Business days
Zone 4: Hawaii, Northern Illinois, Northern Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, South Dakota, Northern Texas & Wisconsin - 4 Business days
Zone 5-7: Alaska, East Coast, Southern Texas & Puerto Rico - 5-6 Business days
We do not offer expedited or international shipping through our website. For expedited or international orders, please email firstname.lastname@example.org.
Return and Damage Policy
Papersalt accepts returns of unused items within 15 days of receipt. A full refund will be issued less original shipping charges, once returned product is received. Please contact customer service at email@example.com to submit a return request.
For damaged items, please contact customer service within 10 business days of receipt to request a credit or replacement.